FAQ's

Dispatch time is the time it takes to process our orders and it doesn't include the time for shipping with each courier.

All prints are made to order (especially for you) and our lead time before dispatch is 2-5 working days. 

This might increase a little during really busy periods like Black Friday, Christmas and any seasonal sales.

If you're worried about anything, you can always drop us a line at hello@katefoxdesign.com

Absolutely!

We ship worldwide using a variety of tracked services.

Confirmation emails and texts are sent out automatically but they can sometimes head over to your spam folder.

Once we've dispatched your parcel we'll send you another email which will include all your tracking info.

Remember to add in your email at checkout or we won't be able to reach you.

If you have any issues with locating your tracking details, please drop us a line at hello@katefoxdesign.com and we'll be more than happy to
help.

Below are the standard sizes we offer (for anything other than square prints), if you'd like a specific size we're always happy to help. Just drop an email to hello@katefoxdesign.com

A1 - (594 x 841 mm) or (23.4" x 33.1")

A2 -(420 x 594 mm) or (16.5" x 23.4")

A3 - (297 x 420 mm) or (11.7" x 16.5")

A4 - (210 x 297 mm) or ("8.3 x 11.7")

A5 -(148 x 210 mm) or (5.8" x 8.3")

50 x 70 cm -  (19.69" x 27.56")

11 x 14 Inches - ( 27.94 x 35.56 cm)

16 x 20 Inches - (40.64 x 50.8cm)

20 x 30 Inches - (50.8 x 76.2cm)

Yep, absolutely, please get in touch hello@katefoxdesign and we can chat through the dimensions you would like.

All prints are made to order printed using heavyweight, archival paper that's made to last.

we opt for a smooth matte finish on our paper (we don't like shiny).

We strive to provide premium quality artwork at an accessible price point.

Head over to our customer reviews section to see what our lovely customers are saying about our print quality.

We always do our best to make any changes you'd like to your print, whether that's some changes to the colour or a personalisation.

Drop us a line at hello@katefoxdesign to chat through your custom design with us.

If you have a commission in mind email us at hello@katefoxdesign and we'd love to chat it through.

If you're a business and you'd like to chat through a collaboration, or corporate project, we'd love to hear from you. Please drop us a line at hello@katefoxdesign.com

If you'd like to know more about where we buy our frames, head over to the blog to find our more.

If you can't find an answer to your query, please drop us a line at hello@katefoxdesign.com and we'll help however we can.